CVI_CUST_RESOLVE010 - Process & activated; the relevant synch. direction has been deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_CUST_RESOLVE - Message class for CVI_CUSTOMIZING_RESOLVE report

• Message number: 010

• Message text: Process & activated; the relevant synch. direction has been deactivated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_CUST_RESOLVE010 - Process & activated; the relevant synch. direction has been deactivated ?

  The SAP error message CVI_CUST_RESOLVE010 typically occurs in the context of the Customer-Vendor Integration (CVI) process, which is used to synchronize customer and vendor master data in SAP systems. This specific error indicates that the synchronization direction for the relevant process has been deactivated, which means that the system is unable to process the synchronization of customer or vendor data as expected.
  Cause:
  The error is caused by the deactivation of the synchronization direction for the customer or vendor master data. This can happen due to various reasons, such as:
  
  Configuration Changes: Changes made in the configuration settings of the Customer-Vendor Integration may have inadvertently deactivated the synchronization direction.
  System Upgrades or Migrations: During system upgrades or migrations, certain settings may be reset or changed, leading to deactivation.
  Manual Deactivation: An administrator may have manually deactivated the synchronization direction for specific reasons.
  
  Solution:
  To resolve the error, you need to reactivate the relevant synchronization direction. Here are the steps to do this:
  
  
  Access the Customizing Settings:
  
  Go to the SAP Easy Access screen and enter transaction code SPRO.
  Navigate to SAP Reference IMG.
  
  
  
  Find the CVI Settings:
  
  Go to Cross-Application Components > Master Data Synchronization > Customer-Vendor Integration.
  
  
  
  Check Synchronization Settings:
  
  Look for the section related to Define Synchronization Direction.
  Check the settings for the synchronization direction that is relevant to your process (e.g., customer to vendor or vendor to customer).
  
  
  
  Reactivate the Synchronization Direction:
  
  If you find that the synchronization direction is deactivated, reactivate it by selecting the appropriate option.
  Ensure that the settings are saved.
  
  
  
  Test the Synchronization:
  
  After reactivating, test the synchronization process to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to familiarize yourself with transaction codes related to CVI, such as BP (Business Partner) for managing master data.
  Documentation: Refer to SAP Help documentation for detailed information on Customer-Vendor Integration and best practices for managing master data.
  Support: If the issue persists after reactivation, consider reaching out to SAP support or consulting with your SAP Basis or functional team for further assistance.
  
  By following these steps, you should be able to resolve the CVI_CUST_RESOLVE010 error and ensure that the synchronization process functions correctly.