How To Fix CV_DOC_MANAGEMENT028 - A technical error occurred while processing file &. Check the long text.

SAP Error Message - Details

• Message type: E = Error

• Message class: CV_DOC_MANAGEMENT - Simplified DMS: Message Class

• Message number: 028

• Message text: A technical error occurred while processing file &. Check the long text.

What causes this issue?

A technical error occurred that could be due to the following reasons:
A failure in the communication arrangement for communication scenario
'SAP_COM_0254'.
A failure in communicating to the service '0001'.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please contact the administrator who activates the communication
arrangement.
Procedure for Administrator
Perform the following activities:
Check if the communication arrangement for the communication scenario is
defined properly.
Check if the external service is up and running.
Check whether file is supported by digital content processing service.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CV_DOC_MANAGEMENT028 - A technical error occurred while processing file &. Check the long text. ?

  The SAP error message CV_DOC_MANAGEMENT028 indicates that a technical error occurred while processing a file in the Document Management System (DMS). This error can arise from various issues, including problems with file handling, system configuration, or connectivity issues.
  Possible Causes:
  
  File Format Issues: The file being processed may not be in a supported format or may be corrupted.
  System Configuration: There may be misconfigurations in the DMS settings or the underlying database.
  Authorization Issues: The user may not have the necessary permissions to access or process the file.
  Network Issues: Connectivity problems between the SAP system and the file storage location can lead to this error.
  Temporary System Glitches: Sometimes, temporary issues in the SAP system can cause this error.
  
  Solutions:
  
  Check File Format: Ensure that the file you are trying to process is in a supported format and is not corrupted.
  Review Authorizations: Verify that the user has the necessary permissions to access and process the file in DMS.
  Check System Configuration: Review the DMS configuration settings in SAP to ensure everything is set up correctly.
  Examine Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide insights into the issue.
  Network Connectivity: Ensure that there are no network issues affecting the connection to the file storage location.
  Restart the Process: Sometimes, simply restarting the process or the SAP application can resolve temporary glitches.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error.
  
  Related Information:
  
  Long Text: The long text associated with the error message may provide additional context or specific details about the error. You can access it by clicking on the message or using transaction SE91 to look up the message class and number.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They may have additional insights or patches available for your specific version of SAP.
  
  By following these steps, you should be able to diagnose and potentially resolve the CV_DOC_MANAGEMENT028 error in SAP.