Message type: E = Error
Message class: CUS_O2C_OVERDUEITEM -
Message number: 002
Message text: &2: &1
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CUS_O2C_OVERDUEITEM002
- &2: &1 ?The SAP error message CUS_O2C_OVERDUEITEM002 typically relates to issues in the Order to Cash (O2C) process, specifically concerning overdue items in customer accounts. This error can occur when there are overdue invoices or open items that need to be addressed before proceeding with certain transactions, such as creating a new sales order or processing a delivery.
Cause: Overdue Items: The primary cause of this error is that there are overdue items in the customer's account. This could be due to unpaid invoices or outstanding payments that have exceeded their due dates. Credit Management: The customer's credit limit may have been exceeded due to overdue payments, leading to restrictions on further transactions.
Configuration Issues: There may be specific configurations in the SAP system that enforce checks on overdue items before allowing further processing.
Solution: Review Customer Account: Check the customer account for any overdue invoices or open items. You can do this using transaction codes like FD10N
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