How To Fix CU868 - Maintenance not possible, because sales order is not selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CU - Variants / configuration messages

• Message number: 868

• Message text: Maintenance not possible, because sales order is not selected

What causes this issue?

You have deselected <ZH>Sales order</>. This means that you cannot
maintain further settings for this process.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Confirm the message. The settings for <ZH>Sales order</> are hidden.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CU868 - Maintenance not possible, because sales order is not selected ?

  The SAP error message CU868 ("Maintenance not possible, because sales order is not selected") typically occurs in the context of sales order management and configuration. This error indicates that the system is unable to perform a maintenance operation (such as editing or updating) on a sales order because the specific sales order has not been selected or is not available for processing.
  Causes:
  
  Sales Order Not Selected: The most common cause is that the user has not selected a sales order in the relevant transaction or screen.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the sales order.
  Sales Order Status: The sales order may be in a status that does not allow for maintenance (e.g., completed, closed, or archived).
  Transaction Context: The user may be in a transaction that does not support the maintenance of sales orders.
  System Configuration: There may be configuration settings that restrict access to certain sales orders based on specific criteria.
  
  Solutions:
  
  Select the Sales Order: Ensure that you have selected the appropriate sales order in the transaction. This may involve navigating to the correct screen and explicitly selecting the order you wish to maintain.
  Check Authorizations: Verify that you have the necessary authorizations to perform maintenance on the sales order. If not, contact your system administrator to request the required permissions.
  Review Sales Order Status: Check the status of the sales order. If it is in a status that does not allow maintenance, you may need to change the status or consult with your team on how to proceed.
  Use the Correct Transaction: Make sure you are using the correct transaction code for the maintenance operation you are trying to perform. For example, if you are trying to change a sales order, ensure you are using the appropriate transaction (e.g., VA02 for changing sales orders).
  Consult Documentation: Review SAP documentation or help resources for any specific requirements or restrictions related to the maintenance of sales orders in your system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on how to properly select and maintain sales orders within the SAP system.
  System Logs: If the issue persists, check system logs for any additional error messages or warnings that may provide further insight into the problem.
  
  If the error continues after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.