How To Fix CU865 - Check your settings for the sales order

CU865 - Overview

• Message type: E = Error

• Message class: CU - Variants / configuration messages

• Message number: 865

• Message text: Check your settings for the sales order

What causes this issue?

You have selected <LS>Sales order</>. You need to maintain further
configuration parameters for this setting.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CU865 - Check your settings for the sales order ?

  The SAP error message CU865, which states "Check your settings for the sales order," typically indicates that there is an issue with the configuration or settings related to sales orders in the SAP system. This error can arise from various reasons, including missing or incorrect settings in the sales order configuration, issues with the material master data, or problems with the sales area settings.
  Causes of Error CU865
  
  Missing Configuration: The sales order type may not be properly configured in the system.
  Sales Area Issues: The sales area (Sales Organization, Distribution Channel, Division) may not be correctly defined or may not exist for the sales order type.
  Material Master Data: The material being ordered may not be set up correctly in the material master, such as missing sales views or incorrect sales organization data.
  Customer Master Data: The customer master data may be incomplete or incorrect, particularly in relation to the sales area.
  Document Type Settings: