How To Fix CU804 - General maintenance task list & is locked by user &

CU804 - Overview

• Message type: E = Error

• Message class: CU - Variants / configuration messages

• Message number: 804

• Message text: General maintenance task list & is locked by user &

What causes this issue?

This <DS:GLOS.general_maintenance_task_list>general maintenance task
list</> is being processed by user &v1&.

System Response

When one user processes an object, the system locks the object to
prevent other users from accessing it.

How to fix this error?

Try again later.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CU804 - General maintenance task list & is locked by user & ?

  The SAP error message CU804 indicates that a general maintenance task list is locked by a user. This typically occurs when a user is currently editing or has opened a task list, preventing other users from making changes to it. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  User Lock: The task list is being edited by another user, which locks it for other users.
  Session Timeout: A user may have left a session open, causing the lock to persist even after they are no longer actively working on it.
  System Error: Occasionally, system errors or crashes can leave a task list in a locked state.
  
  
  Solution:
  
  
  Identify the Locking User:
  
  Use transaction code SM12 to view the list of locks in the system. You can filter by the object type and the user to find out who is locking the task list.
  
  
  
  Contact the User:
  
  If you identify the user who has the task