How To Fix CU373 - Knowledge-base object & is not released

SAP Error Message - Details

• Message type: E = Error

• Message class: CU - Variants / configuration messages

• Message number: 373

• Message text: Knowledge-base object & is not released

What causes this issue?

You can only create a runtime version for a knowledge base object that
is released.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the knowledge base object and change its status to "released".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CU373 - Knowledge-base object & is not released ?

  The SAP error message CU373 indicates that a knowledge base object (KBO) is not released. This typically occurs in the context of SAP's Classification and Variant Configuration (VC) functionalities, where knowledge base objects are used to manage and configure product variants.
  Cause:
  The error message CU373 usually arises due to one of the following reasons:
  
  
  Object Not Released: The knowledge base object (e.g., a class, characteristic, or configuration profile) has not been released for use in the system. This means that it is still in a development or testing phase and cannot be utilized in production scenarios.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access or use the knowledge base object.
  
  
  Transport Issues: If the object was recently transported from a development environment to a production environment, it may not have been properly released or activated in the target environment.
  
  
  Solution:
  To resolve the CU373 error, you can take the following steps:
  
  
  Release the Knowledge Base Object:
  
  Navigate to the relevant transaction (e.g., CL02 for classes, CT04 for characteristics).
  Check the status of the object and release it if it is still in a development state. This typically involves changing the status from "in development" to "released."
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the knowledge base object. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Transport Management:
  
  If the object was transported, ensure that it has been properly activated in the target environment. You may need to check the transport logs and ensure that all necessary objects were included in the transport request.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific knowledge base object to ensure that all prerequisites and configurations are met.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide specific notes or patches related to the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CL02 (Change Class), CT04 (Change Characteristic), and CL01 (Create Class) for managing knowledge base objects.
  SAP Notes: Search for SAP Notes related to error CU373 in the SAP Support Portal for any known issues or patches.
  Documentation: Review the SAP Help Portal for detailed documentation on Variant Configuration and Classification to understand the context of knowledge base objects.
  
  By following these steps, you should be able to resolve the CU373 error and successfully work with the knowledge base object in your SAP system.