How To Fix CTS_ORGANIZER_MSG199 - User &1 is not a dialog user

SAP Error Message - Details

• Message type: E = Error

• Message class: CTS_ORGANIZER_MSG - Message Class for the Transport Organizer

• Message number: 199

• Message text: User &1 is not a dialog user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CTS_ORGANIZER_MSG199 - User &1 is not a dialog user ?

  The SAP error message CTS_ORGANIZER_MSG199 indicates that the user specified in the error message is not a dialog user. This typically occurs in the context of the Change and Transport System (CTS) when trying to perform actions that require a dialog user.
  Cause:
  
  User Type: The user specified is not set up as a dialog user in the SAP system. This can happen if the user is a system user or a service user, which are not intended for interactive logins.
  User Configuration: The user might be incorrectly configured in the user master record (transaction SU01). The user type might be set to "System" or "Service" instead of "Dialog".
  Authorization Issues: The user may not have the necessary authorizations to perform the action, although this is less likely to trigger this specific error.
  
  Solution:
  
  
  Check User Type:
  
  Go to transaction SU01.
  Enter the username that is causing the error and click on "Display".
  Check the "Logon Data" tab to see the "User Type". Ensure it is set to "Dialog".
  
  
  
  Change User Type:
  
  If the user type is not set to "Dialog", you can change it:
  
  Click on "Change" and modify the user type to "Dialog".
  Save the changes.
  
  
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the required actions in the CTS. This may involve checking roles and profiles assigned to the user.
  
  
  
  Testing:
  
  After making the changes, test the functionality again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  
  User Types in SAP:
  
  Dialog User: A user who can log on to the SAP system interactively.
  System User: A user that is typically used for background processing and cannot log on interactively.
  Service User: Similar to system users, these are used for specific services and do not have interactive logon capabilities.
  
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (if you need to change multiple users)
  PFCG: Role Maintenance (to check roles and authorizations)
  
  
  
  Documentation: Refer to SAP Help documentation for more details on user management and authorization concepts.
  
  
  By following these steps, you should be able to resolve the error message and ensure that the user can perform the necessary actions within the SAP system.