How To Fix CTS_CONFIG_MSG_CL011 - Release not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: CTS_CONFIG_MSG_CL - Message Class for Central CTS Configuration

• Message number: 011

• Message text: Release not supported

What causes this issue?

The CTS service plug-in only supports specific release and Support
Package levels. The selected system has a release or Support Package
level that is not supported.
To find out about the supported release and Support Package levels, see
SAP Note 1665940.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Update your system to a release and Support Package level that is
supported.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CTS_CONFIG_MSG_CL011 - Release not supported ?

  The SAP error message CTS_CONFIG_MSG_CL011: Release not supported typically occurs in the context of the Change and Transport System (CTS) when there is an issue with the configuration of the transport landscape or the release of the software components involved. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Unsupported Release: The error indicates that the release of the software component you are trying to transport is not supported in the current system configuration. This can happen if:
  
  The target system is on a different release or version than the source system.
  The transport request is trying to include objects from a component that is not installed or is of an incompatible version in the target system.
  
  
  
  Configuration Issues: There may be misconfigurations in the transport routes or the transport landscape settings.
  
  
  Missing or Incorrectly Configured Transport Layer: The transport layer may not be correctly set up for the involved systems.
  
  
  Solution:
  
  
  Check System Versions: Verify that the source and target systems are on compatible releases. You can check the release information in the SAP system using transaction code SINFO or SPAM.
  
  
  Review Transport Layer Configuration:
  
  Go to transaction SE03 (Transport Organizer Tools) and check the transport routes.
  Ensure that the transport layer is correctly defined and that the systems involved are properly configured.
  
  
  
  Adjust Transport Request: If the transport request includes objects from a component that is not installed in the target system, you may need to adjust the transport request to exclude those objects or ensure that the necessary components are installed in the target system.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve compatibility issues.
  
  
  System Landscape Configuration: Ensure that the system landscape is correctly configured in the Transport Management System (TMS). You can access TMS via transaction STMS.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SE03: Transport Organizer Tools
  STMS: Transport Management System
  SINFO: System Information
  SPAM: Support Package Manager
  
  
  
  SAP Notes: Always check for relevant SAP Notes that may provide additional insights or solutions for specific versions or configurations.
  
  
  Documentation: Review the official SAP documentation regarding the Change and Transport System for best practices and configuration guidelines.
  
  
  By following these steps, you should be able to diagnose and resolve the CTS_CONFIG_MSG_CL011: Release not supported error in your SAP environment.