How To Fix CTS_CONFIG_MSG_CL010 - Could not find status information for system &1/cluster &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CTS_CONFIG_MSG_CL - Message Class for Central CTS Configuration

• Message number: 010

• Message text: Could not find status information for system &1/cluster &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CTS_CONFIG_MSG_CL010 - Could not find status information for system &1/cluster &2 ?

  The SAP error message CTS_CONFIG_MSG_CL010 indicates that the system is unable to find status information for a specified system and cluster. This error typically arises in the context of the Change and Transport System (CTS) when there are issues with the configuration or status of the transport landscape.
  Causes:
  
  Missing Configuration: The system or cluster may not be properly configured in the CTS settings.
  Transport Directory Issues: There may be issues with the transport directory, such as missing files or incorrect paths.
  Authorization Issues: The user may not have the necessary authorizations to access the transport information.
  System Connectivity: There may be connectivity issues between the systems in the transport landscape.
  Transport Management System (TMS) Configuration: The TMS may not be correctly set up, leading to inconsistencies in the transport routes.
  
  Solutions:
  
  
  Check TMS Configuration:
  
  Go to transaction STMS and check the configuration of the transport landscape.
  Ensure that the systems and clusters are correctly defined and that the transport routes are properly set up.
  
  
  
  Verify Transport Directory:
  
  Check the transport directory settings in transaction SE03 (Transport Organizer Tools) to ensure that the paths are correct and that the necessary files are present.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the transport information. This may involve checking roles and profiles assigned to the user.
  
  
  
  Check System Connectivity:
  
  Verify that the systems in the transport landscape can communicate with each other. This may involve checking network settings and ensuring that the relevant services are running.
  
  
  
  Update Status Information:
  
  If the status information is outdated or missing, you may need to refresh or update it. This can sometimes be done by re-running the transport or by using specific transactions to refresh the status.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  System Logs:
  
  Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  STMS: Transport Management System
  SE03: Transport Organizer Tools
  SM21: System Log
  
  
  SAP Notes: Always check for the latest SAP Notes related to CTS and transport issues, as they may provide specific fixes or workarounds.
  Documentation: Refer to SAP Help documentation for detailed information on configuring the Change and Transport System.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.