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Message type: E = Error
Message class: CTE_FND_MAP_SERVICE -
Message number: 002
Message text: The Concur filter definitions could not be read.
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CTE_FND_MAP_SERVICE002
- The Concur filter definitions could not be read. ?The SAP error message CTE_FND_MAP_SERVICE002 indicates that there is an issue with reading the Concur filter definitions. This error typically arises in the context of integrating SAP with Concur, a travel and expense management solution. Here are some potential causes, solutions, and related information for this error:
Causes:
- Configuration Issues: The integration settings between SAP and Concur may not be properly configured, leading to the inability to read filter definitions.
- Network Issues: There may be connectivity problems between the SAP system and the Concur service, preventing data retrieval.
- Authorization Problems: The user or service account used for the integration may not have the necessary permissions to access the Concur filter definitions.
- Service Outage: Concur services may be temporarily unavailable due to maintenance or other issues.
- Data Format Issues: The expected data format for the filter definitions may not match what is being provided, leading to parsing errors.
Solutions:
- Check Configuration: Review the integration settings in SAP to ensure that all parameters related to Concur are correctly configured. This includes API endpoints, authentication credentials, and any specific filter settings.
- Test Connectivity: Use tools like
ping
orcurl
to check if the SAP system can reach the Concur service. Ensure that there are no firewall or network issues blocking the connection.- Review User Permissions: Verify that the user or service account has the necessary permissions to access the Concur API and read filter definitions. This may involve checking roles and permissions in both SAP and Concur.
- Monitor Service Status: Check the Concur service status page or contact Concur support to see if there are any ongoing outages or maintenance activities that could affect service availability.
- Log Analysis: Review the logs in SAP for any additional error messages or stack traces that could provide more context about the issue. This can help identify if the problem is related to data format or other issues.
- Update Integration Components: Ensure that any integration components or middleware used to connect SAP and Concur are up to date. Sometimes, updates can resolve compatibility issues.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support or Concur support for further assistance.
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CTE_FND_MAP_SERVICE001
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