How To Fix CTE_FND_GDPR010 - Sorry, but this Concur Employee ID does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: CTE_FND_GDPR -

• Message number: 010

• Message text: Sorry, but this Concur Employee ID does not exist.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CTE_FND_GDPR010 - Sorry, but this Concur Employee ID does not exist. ?

  The SAP error message CTE_FND_GDPR010 indicating "Sorry, but this Concur Employee ID does not exist" typically arises in the context of integrating SAP with Concur, a travel and expense management solution. This error suggests that the system is unable to find a corresponding employee record in Concur for the provided Employee ID.
  Causes:
  
  Incorrect Employee ID: The Employee ID entered may be incorrect or misspelled.
  Employee Not Synced: The employee may not have been synced from SAP to Concur, meaning their record does not exist in the Concur system.
  Inactive Employee: The employee record may exist but is marked as inactive in Concur.
  Integration Issues: There may be issues with the integration between SAP and Concur, such as configuration problems or data transfer errors.
  Timing Issues: If the employee was recently added or modified in SAP, there may be a delay in syncing that information to Concur.
  
  Solutions:
  
  Verify Employee ID: Double-check the Employee ID for accuracy. Ensure there are no typos or formatting issues.
  Check Concur Records: Log into Concur and search for the Employee ID to confirm whether the employee exists in the system.
  Sync Employee Data: If the employee does not exist in Concur, ensure that the integration process is functioning correctly and that the employee data is being synced from SAP to Concur.
  Review Integration Settings: Check the integration settings between SAP and Concur to ensure they are configured correctly. This may involve reviewing middleware or API settings.
  Contact Support: If the issue persists, consider reaching out to your IT support team or the support teams for SAP and Concur for further assistance.
  
  Related Information:
  
  Integration Documentation: Review the integration documentation for SAP and Concur to understand how employee data is transferred and what configurations are necessary.
  User Permissions: Ensure that the user attempting to access the employee record has the necessary permissions in both SAP and Concur.
  Audit Logs: Check audit logs in both systems to identify any errors or issues during the data transfer process.
  Employee Status: Confirm the employment status of the individual in question to ensure they are active and eligible for travel and expense management.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.