How To Fix CTE_FND206 - Call to Concur system is not permitted. Please see long text.

SAP Error Message - Details

• Message type: E = Error

• Message class: CTE_FND - General message class for Add-On CTE_FND

• Message number: 206

• Message text: Call to Concur system is not permitted. Please see long text.

What causes this issue?

Error <ZH>HTTP 403 Forbidden</> was raised by the Concur system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you recently created or changed a connection via the <LS>System Setup
</> wizard:
Restart the wizard and verify <LS>user</>, <LS>password</>, <LS>secret
</>, <LS>consumer key</>, and <LS>client credentials</>.
If this error occurred during <LS>Check Connection</> or export/import
of data:
Check your configuration of the Concur system as described in the
<DS:DT.CTE_FND_WZ_SYSTEM_003>System Setup wizard</>.
Should this not solve your issue, restart the wizard and verify <LS>user
</>, <LS>password</>, <LS>secret</>, <LS>consumer key</>, and <LS>client
credentials</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CTE_FND206 - Call to Concur system is not permitted. Please see long text. ?

  The SAP error message CTE_FND206, which states "Call to Concur system is not permitted," typically occurs when there is an issue with the integration between SAP and Concur, a travel and expense management system. This error can arise due to several reasons, including configuration issues, authorization problems, or connectivity issues.
  Causes:
  
  Authorization Issues: The user or system may not have the necessary permissions to access the Concur system.
  Configuration Errors: The integration settings between SAP and Concur may not be correctly configured.
  Connectivity Problems: There may be network issues preventing SAP from reaching the Concur system.
  System Status: The Concur system may be down for maintenance or experiencing outages.
  Incorrect API Credentials: If the integration relies on API calls, incorrect credentials can lead to this error.
  
  Solutions:
  
  Check User Permissions: Ensure that the user or system account has the necessary permissions to access the Concur system.
  Review Configuration Settings: Verify the integration settings in SAP to ensure they are correctly configured to connect to Concur.
  Test Connectivity: Check the network connection between SAP and Concur. You can use tools like ping or traceroute to diagnose connectivity issues.
  Check Concur Status: Visit the Concur status page or contact their support to see if there are any ongoing issues or maintenance activities.
  Validate API Credentials: If applicable, ensure that the API credentials used for the integration are correct and have not expired.
  Consult Documentation: Review the integration documentation for both SAP and Concur to ensure all steps have been followed correctly.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Concur Support: If the issue persists, consider reaching out to Concur support for assistance, as they may have insights into specific integration issues.
  Integration Logs: Review the integration logs in SAP for more detailed error messages that can provide further clues about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the CTE_FND206 error message.