How To Fix CTE_FND204 - Your user doesn't exist in the Concur system.

SAP Error Message - Details

• Message type: E = Error

• Message class: CTE_FND - General message class for Add-On CTE_FND

• Message number: 204

• Message text: Your user doesn't exist in the Concur system.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CTE_FND204 - Your user doesn't exist in the Concur system. ?

  The SAP error message CTE_FND204, which states "Your user doesn't exist in the Concur system," typically occurs when there is an issue with user synchronization between SAP and Concur. This error indicates that the user attempting to access Concur is not recognized in the Concur system, which can happen for several reasons.
  Causes:
  
  User Not Created in Concur: The user may not have been set up in the Concur system.
  Synchronization Issues: There may be a failure in the synchronization process between SAP and Concur, leading to discrepancies in user data.
  Incorrect User ID: The user ID being used to log in may be incorrect or not matching the records in Concur.
  Inactive User: The user account may be inactive or disabled in the Concur system.
  Configuration Issues: There may be configuration issues in the integration settings between SAP and Concur.
  
  Solutions:
  
  Verify User Creation: Check if the user exists in the Concur system. If not, create the user in Concur.
  Check Synchronization: Ensure that the synchronization process between SAP and Concur is functioning correctly. This may involve checking logs or settings in the integration tool being used.
  Confirm User ID: Verify that the user ID being used to log in is correct and matches the one in the Concur system.
  Activate User Account: If the user account is inactive, reactivate it in the Concur system.
  Review Integration Settings: Check the configuration settings for the integration between SAP and Concur to ensure they are set up correctly.
  
  Related Information:
  
  User Management in Concur: Familiarize yourself with how user accounts are managed in Concur, including roles and permissions.
  Integration Documentation: Review the integration documentation for SAP and Concur to understand how user data is synchronized.
  Support Resources: If the issue persists, consider reaching out to your organization's IT support or the Concur support team for assistance.
  
  By following these steps, you should be able to resolve the CTE_FND204 error and ensure that users can access the Concur system without issues.