How To Fix CTE_FIN_POSTING049 - &1 records in document store were deleted.

SAP Error Message - Details

• Message type: E = Error

• Message class: CTE_FIN_POSTING - ERP - Concur Integration: FIN Postings

• Message number: 049

• Message text: &1 records in document store were deleted.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CTE_FIN_POSTING049 - &1 records in document store were deleted. ?

  The SAP error message CTE_FIN_POSTING049 indicates that a certain number of records in the document store have been deleted, which can affect financial postings and related processes. This error typically arises in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, where document management and financial postings are crucial.
  Cause:
  
  
  Data Deletion: The error suggests that records that were expected to be present in the document store have been deleted. This could happen due to:
  
  Manual deletion of records by users.
  Data archiving processes that remove older records.
  System errors or inconsistencies that lead to unintended deletions.
  
  
  
  Configuration Issues: Incorrect configuration settings in the document management or financial posting processes can lead to this error.
  
  
  Integration Issues: If there are issues with the integration between different SAP modules or external systems, it may result in missing records.
  
  
  Solution:
  
  
  Check Document Store: Verify the document store to see if the records are indeed missing. You can use transaction codes like SARA for archiving or SCDO for document management to check the status of the records.
  
  
  Restore Deleted Records: If records were deleted unintentionally, check if there is a backup or if the records can be restored from an archive.
  
  
  Review Configuration: Ensure that the configuration settings for document management and financial postings are correct. This includes checking the settings for data retention and archiving.
  
  
  Error Logs: Check the system logs (transaction SLG1) for any related error messages that might provide more context on why the records were deleted.
  
  
  Consult Documentation: Refer to SAP Notes and documentation related to the specific version of SAP you are using. There may be specific patches or updates that address this issue.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that might address this specific error or provide guidance on handling document store issues.
  Transaction Codes: Familiarize yourself with transaction codes related to document management and financial postings, such as FB03 (Display Document), FB02 (Change Document), and SARA (Archive Administration).
  User Permissions: Ensure that users have the appropriate permissions to access and manage records in the document store.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the CTE_FIN_POSTING049 error message.