How To Fix CTE_FIN_POSTING036 - Document &1 &2 is locked by user &3.

SAP Error Message - Details

• Message type: E = Error

• Message class: CTE_FIN_POSTING - ERP - Concur Integration: FIN Postings

• Message number: 036

• Message text: Document &1 &2 is locked by user &3.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CTE_FIN_POSTING036 - Document &1 &2 is locked by user &3. ?

  The SAP error message CTE_FIN_POSTING036 indicates that a document (identified by the document number and year) is currently locked by another user. This typically occurs when one user is in the process of editing or posting a document, and another user attempts to access or modify the same document simultaneously.
  Cause:
  
  Concurrent Access: Another user is currently processing the document, which prevents other users from making changes until the lock is released.
  Unfinished Transactions: A user may have left a transaction open, causing the document to remain locked.
  System Errors: Occasionally, system errors or crashes can leave a document in a locked state.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their transaction and release the lock. You can periodically check if the document is still locked.
  Identify the Locking User: You can use transaction code SM12 to view the list of locked entries. This will show you which user is currently locking the document. If necessary, you can contact that user to determine when they will finish their work.
  Release the Lock: If you have the necessary authorizations and it is appropriate to do so, you can manually release the lock from transaction SM12. However, this should be done with caution, as it may disrupt the other user's work.
  Check for Background Jobs: Sometimes, background jobs may also lock documents. You can check transaction SM37 to see if any background jobs are running that might be causing the lock.
  System Restart: In rare cases, if the lock persists and cannot be resolved, a system restart may be necessary. This should be done by your SAP Basis team.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locked entries.
  SM37: To check background jobs.
  SM21: To view system logs for any errors or issues.
  
  
  User Communication: If you identify the user who is locking the document, communicate with them to understand their timeline for completing their work.
  Documentation: Refer to SAP documentation or support for more detailed troubleshooting steps if the issue persists.
  
  Always ensure that you have the appropriate permissions and follow your organization's protocols when dealing with locked documents in SAP.