How To Fix CSM_DATA_SUP103 - Data does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CSM_DATA_SUP - Message Class for CCMS CSM Data Supplier

• Message number: 103

• Message text: Data does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CSM_DATA_SUP103 - Data does not exist ?

  The SAP error message CSM_DATA_SUP103, which states "Data does not exist," typically occurs in the context of the Customer Service Management (CSM) module or related areas where data retrieval is attempted but the system cannot find the requested information. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Missing Data: The most straightforward cause is that the data you are trying to access does not exist in the database. This could be due to data not being created, deleted, or archived.
  
  
  Incorrect Selection Criteria: The parameters or filters used to retrieve the data may be incorrect or too restrictive, leading to no results being found.
  
  
  Authorization Issues: The user may not have the necessary permissions to view the data, which can sometimes result in a message indicating that data does not exist.
  
  
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues where data has not been updated or transferred correctly.
  
  
  Configuration Issues: There may be configuration settings in the CSM module that are not set up correctly, leading to data retrieval problems.
  
  
  Solutions:
  
  
  Check Data Existence: Verify that the data you are trying to access actually exists in the system. You can do this by checking the relevant tables or using transaction codes to look for the data.
  
  
  Review Selection Criteria: Ensure that the selection criteria you are using to retrieve the data are correct. Adjust the filters to be less restrictive if necessary.
  
  
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the data.
  
  
  Data Synchronization: If the system is integrated with other systems, check for any synchronization issues. Ensure that data has been properly transferred and updated.
  
  
  Configuration Review: Review the configuration settings in the CSM module to ensure that everything is set up correctly. Consult with your SAP Basis or functional consultant if needed.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you navigate the CSM module and check data (e.g., IW33 for service orders, CRMD_ORDER for CRM orders).
  SAP Documentation: Refer to SAP Help documentation for detailed information on the CSM module and data management.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with SAP directly for further assistance.