How To Fix CSM_DATA_SUP028 - &1, scheduled start at &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CSM_DATA_SUP - Message Class for CCMS CSM Data Supplier

• Message number: 028

• Message text: &1, scheduled start at &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CSM_DATA_SUP028 - &1, scheduled start at &2 ?

  The SAP error message CSM_DATA_SUP028 typically relates to issues with scheduling or processing data in the context of SAP's Customer Service Management (CSM) or similar modules. The message indicates that there is a problem with a scheduled job or task, and it usually includes placeholders like &1 for the specific job or task name and &2 for the scheduled start time.
  Cause:
  
  Data Issues: The error may arise due to missing or incorrect data that is required for the scheduled task to execute properly.
  Configuration Problems: There may be configuration issues in the system that prevent the job from being scheduled or executed.
  Resource Availability: The system may not have the necessary resources (e.g., memory, processing power) available at the scheduled time.
  Locking Issues: Another process may be locking the resources needed for the scheduled job, preventing it from starting.
  Authorization Issues: The user or process attempting to execute the job may not have the necessary permissions.
  
  Solution:
  
  Check Job Logs: Review the job logs for more detailed error messages that can provide insight into what went wrong.
  Validate Data: Ensure that all required data for the scheduled task is present and correct. This may involve checking master data, transactional data, or configuration settings.
  Review Configuration: Check the configuration settings related to the job or task to ensure they are set up correctly.
  Resource Monitoring: Monitor system resources to ensure that there are enough available resources for the job to run.
  Check for Locks: Use transaction codes like SM12 to check for locks that may be preventing the job from executing.
  Authorization Check: Verify that the user or process has the necessary authorizations to execute the job.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM12 (Lock Entries), and SLG1 (Application Log) to troubleshoot further.
  SAP Notes: Search for SAP Notes related to the specific error message for any patches or updates that may address the issue.
  Documentation: Review SAP documentation for the specific module you are working with to understand the context of the error better.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.