How To Fix CSM013 - &1: Data transfer table empty

SAP Error Message - Details

• Message type: E = Error

• Message class: CSM - Messages for CCMS Central System Management

• Message number: 013

• Message text: &1: Data transfer table empty

What causes this issue?

Reserved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CSM013 - &1: Data transfer table empty ?

  The SAP error message CSM013: "Data transfer table empty" typically occurs in the context of the SAP Customer Service Management (CSM) module when there is an attempt to process data, but the relevant data transfer table is found to be empty. This can happen during various operations, such as data transfer, integration, or processing of service orders.
  Causes:
  
  No Data Available: The most straightforward cause is that there is simply no data available in the transfer table that the system is trying to access.
  Incorrect Configuration: The configuration settings for data transfer might not be set up correctly, leading to an empty table.
  Data Selection Criteria: The selection criteria used to fetch data might be too restrictive, resulting in no records being selected.
  Data Transfer Issues: There may have been issues during the data transfer process, such as network problems or interruptions, leading to an incomplete transfer.
  Timing Issues: The data might not have been populated in the transfer table yet, especially if the process is dependent on other jobs or transactions that have not yet completed.
  
  Solutions:
  
  Check Data Availability: Verify if there is data that should be present in the transfer table. You can do this by querying the relevant database table directly.
  Review Configuration: Ensure that the configuration settings for the data transfer process are correct. This includes checking any relevant customizing settings in the SAP system.
  Adjust Selection Criteria: If applicable, modify the selection criteria to ensure that it is not too restrictive and that it allows for the retrieval of the necessary data.
  Re-run Data Transfer: If there was an issue during the initial data transfer, try re-running the data transfer process to see if it populates the table correctly.
  Check for Dependencies: If the data transfer relies on other processes, ensure that those processes have completed successfully before attempting to access the transfer table.
  Consult Logs: Check the application logs or system logs for any errors or warnings that might provide additional context about why the table is empty.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE16 (Data Browser), or SLG1 (Application Log).
  Documentation: Review SAP documentation or notes related to the specific module or process you are working with, as they may provide insights or updates regarding known issues.
  SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the CSM013 error effectively.