How To Fix CSM011 - SALRECVR &1 for CCMS CSM data started


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CSM - Messages for CCMS Central System Management

  • Message number: 011

  • Message text: SALRECVR &1 for CCMS CSM data started

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  • What causes this issue?

    Reserved.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message CSM011 - SALRECVR &1 for CCMS CSM data started ?

    The SAP error message CSM011 SALRECVR &1 typically relates to issues with the CCMS (Computing Center Management System) and the CSM (Central System Monitoring) data collection process. This error can occur when there are problems with the data collection or communication between the monitoring system and the monitored systems.

    Cause:

    1. Network Issues: There may be network connectivity problems between the CCMS and the monitored systems.
    2. Configuration Errors: Incorrect configuration settings in the CCMS or the monitored systems can lead to this error.
    3. Authorization Issues: The user or system may not have the necessary authorizations to access the required data.
    4. System Performance: High load or performance issues on the monitored system can prevent data from being collected or sent.
    5. Service Availability: The service responsible for collecting or sending the data may not be running or may have crashed.

    Solution:

    1. Check Network Connectivity: Ensure that there is proper network connectivity between the CCMS and the monitored systems. You can use tools like ping or traceroute to diagnose network issues.
    2. Review Configuration: Verify the configuration settings in both the CCMS and the monitored systems. Ensure that all parameters are set correctly.
    3. Check Authorizations: Ensure that the user or system has the necessary authorizations to access the required data. You may need to adjust roles or permissions.
    4. Monitor System Performance: Check the performance of the monitored system. If it is under heavy load, consider optimizing performance or scheduling data collection during off-peak hours.
    5. Restart Services: If the relevant services are not running, restart them. This may involve restarting the CCMS or the monitored system.
    6. Check Logs: Review the logs for any additional error messages or warnings that could provide more context about the issue.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the CSM011 error. SAP frequently updates its knowledge base with solutions for common problems.
    • CCMS Documentation: Review the official SAP documentation for CCMS and CSM for detailed configuration and troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.

    If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.

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