How To Fix CSL_TOKENMGMT024 - CSL: Lock for tok. &1 cannot be released because of references

SAP Error Message - Details

• Message type: E = Error

• Message class: CSL_TOKENMGMT - CSL: Message Class for Token Management Messages

• Message number: 024

• Message text: CSL: Lock for tok. &1 cannot be released because of references

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CSL_TOKENMGMT024 - CSL: Lock for tok. &1 cannot be released because of references ?

  The SAP error message CSL_TOKENMGMT024 indicates that a lock for a token (in this case, represented by &1) cannot be released because there are still references to it. This typically occurs in the context of token management within SAP systems, particularly when dealing with authorization tokens or session tokens.
  Cause:
  
  
  Active References: The primary cause of this error is that there are active references to the token that prevent it from being released. This could be due to:
  
  Ongoing transactions or processes that are still using the token.
  Sessions that have not been properly terminated or closed.
  Other components or users that are still holding onto the token.
  
  
  
  Concurrency Issues: If multiple processes are trying to access or modify the same token simultaneously, it can lead to locking issues.
  
  
  Configuration Issues: There may be misconfigurations in the token management settings or in the way tokens are being handled in the application.
  
  
  Solution:
  
  
  Identify Active References: 
  
  Check for any active sessions or transactions that are using the token. You can use transaction codes like SM12 (to check for locks) or SM21 (to check the system log) to identify any processes that might be holding onto the token.
  
  
  
  Terminate Sessions: 
  
  If you find sessions that are no longer needed, you can terminate them using transaction SM04 or AL08 to release the locks.
  
  
  
  Review Application Logic: 
  
  Ensure that the application logic properly releases tokens when they are no longer needed. This may involve reviewing the code to ensure that tokens are being released in all scenarios, including error handling.
  
  
  
  Check Configuration: 
  
  Review the configuration settings related to token management in your SAP system. Ensure that they are set up correctly and that there are no conflicts.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or support notes related to token management for any specific guidelines or troubleshooting steps.
  
  
  
  Contact SAP Support: 
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12, SM04, AL08, and SM21 for monitoring locks and sessions.
  SAP Notes: Search for SAP Notes related to token management and the specific error message for additional troubleshooting steps or patches.
  System Logs: Always check system logs for any additional error messages or warnings that might provide context to the issue.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CSL_TOKENMGMT024 error message in your SAP system.