How To Fix CRMXIF_PRODUCT013 - Different logical systems exist in the data package

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMXIF_PRODUCT - Messages for Product Interface

• Message number: 013

• Message text: Different logical systems exist in the data package

What causes this issue?

In a data package, all products must be assigned to the same logical
system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMXIF_PRODUCT013 - Different logical systems exist in the data package ?

  The SAP error message CRMXIF_PRODUCT013, which states "Different logical systems exist in the data package," typically occurs in the context of data transfer processes, particularly when using the SAP CRM (Customer Relationship Management) system. This error indicates that the data package being processed contains records from different logical systems, which is not allowed.
  Cause:
  
  Multiple Logical Systems: The data package includes records that originate from different logical systems. In SAP, a logical system is a unique identifier for a system in a landscape (e.g., development, testing, production).
  Incorrect Configuration: The configuration of the logical systems in the SAP landscape may not be set up correctly, leading to data being sent from multiple sources.
  Data Package Composition: The data package may have been incorrectly composed, including records from different sources or systems.
  
  Solution:
  
  Check Data Package: Review the data package being processed to ensure that all records belong to the same logical system. You may need to filter or separate the records based on their logical system.
  Correct Configuration: Ensure that the logical systems are correctly configured in the SAP system. This includes checking the RFC (Remote Function Call) destinations and ensuring that they point to the correct logical systems.
  Data Transfer Process: If you are using a specific data transfer process (like IDocs, BAPIs, etc.), ensure that the source of the data is consistent and that it is being sent from a single logical system.
  Error Handling: Implement error handling in your data transfer process to catch and log such errors for easier troubleshooting in the future.
  
  Related Information:
  
  Logical System Configuration: You can check and configure logical systems in transaction code SALE (SAP Customizing Implementation Guide) under "Basic Settings" -> "Logical System."
  Monitoring Data Transfer: Use transaction codes like SM58 (for monitoring asynchronous RFC calls) or WE02 (for monitoring IDocs) to check for any issues in the data transfer process.
  Documentation: Refer to SAP Help documentation for more details on logical systems and data transfer processes in SAP CRM.
  
  By ensuring that all records in a data package originate from the same logical system and that your configurations are correct, you should be able to resolve the CRMXIF_PRODUCT013 error.