How To Fix CRMXIF_PRODUCT012 - The product type entered for object no. &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMXIF_PRODUCT - Messages for Product Interface

  • Message number: 012

  • Message text: The product type entered for object no. &1 does not exist

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMXIF_PRODUCT012 - The product type entered for object no. &1 does not exist ?

    The SAP error message CRMXIF_PRODUCT012 indicates that the product type you are trying to use for a specific object does not exist in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with product master data or when integrating with other systems.

    Cause:

    1. Non-Existent Product Type: The product type you are trying to reference has not been defined in the system.
    2. Incorrect Object Number: The object number you are using may be incorrect or may not correspond to a valid product type.
    3. Configuration Issues: There may be issues with the configuration of product types in the system, such as missing entries in the relevant tables.
    4. Data Transfer Issues: If you are integrating with another system (e.g., through an interface), the product type may not be correctly mapped or transferred.

    Solution:

    1. Check Product Type Configuration:

      • Go to the configuration settings in SAP and verify that the product type you are trying to use is defined.
      • Use transaction code SPRO to access the configuration menu and navigate to the relevant section for product types.
    2. Verify Object Number:

      • Ensure that the object number you are using is correct and corresponds to a valid product in the system.
      • You can check this by using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to look up the object.
    3. Create or Update Product Type:

      • If the product type does not exist, you may need to create it. This can be done through the product master data transaction (e.g., CMM1 for creating product types).
      • Ensure that all necessary attributes and settings for the product type are correctly configured.
    4. Check Integration Settings:

      • If this error occurs during data transfer from another system, check the mapping and ensure that the product types are correctly defined in both systems.
      • Review any middleware or integration tools being used to ensure they are correctly configured.
    5. Consult Documentation:

      • Review SAP documentation or notes related to product types and the specific error message for additional guidance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CMM1 (Create Product Type), CMM2 (Change Product Type), and CMM3 (Display Product Type).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Authorization: Ensure that you have the necessary authorizations to create or modify product types in the system.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.

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