How To Fix CRMXIF_IBASE_MSG019 - Error when determining product/object GUID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMXIF_IBASE_MSG -

• Message number: 019

• Message text: Error when determining product/object GUID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMXIF_IBASE_MSG019 - Error when determining product/object GUID ?

  The SAP error message CRMXIF_IBASE_MSG019 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with determining the GUID (Globally Unique Identifier) for a product or object in the system. This error can arise due to various reasons, including configuration issues, missing data, or inconsistencies in the master data.
  Causes:
  
  Missing or Incomplete Data: The product or object for which the GUID is being determined may not exist in the system or may have incomplete data.
  Configuration Issues: There may be issues with the configuration of the integration between different SAP modules or systems.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  Data Consistency Issues: There may be inconsistencies in the master data, such as missing entries in the relevant tables.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application server.
  
  Solutions:
  
  Check Master Data: Verify that the product or object exists in the system and that all required fields are filled out correctly. Ensure that the relevant entries are present in the IBASE (Installation Base) and product master data.
  Review Configuration: Check the configuration settings related to the integration of the CRM system with other SAP modules or external systems. Ensure that all necessary settings are correctly configured.
  Authorization Check: Ensure that the user has the necessary authorizations to access the data related to the product or object.
  Data Consistency Check: Run consistency checks on the master data to identify and resolve any inconsistencies. This may involve using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check for issues.
  Debugging: If the issue persists, consider debugging the relevant function modules or programs to identify the root cause of the error. This may require the assistance of a technical consultant.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, IBASE, and SE80 for debugging.
  SAP Documentation: Refer to SAP Help documentation for detailed information on IBASE and product management in SAP CRM.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and to share solutions.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation.