How To Fix CRMXIF_IBASE_MSG018 - Error when determining product/object identifiers

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMXIF_IBASE_MSG -

• Message number: 018

• Message text: Error when determining product/object identifiers

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMXIF_IBASE_MSG018 - Error when determining product/object identifiers ?

  The SAP error message CRMXIF_IBASE_MSG018 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with determining product or object identifiers in the integration between CRM and other SAP systems, such as ERP or other modules. This error can arise due to various reasons, including configuration issues, data inconsistencies, or missing entries in the relevant tables.
  Causes:
  
  Missing or Incorrect Configuration: The integration settings between CRM and other systems may not be properly configured.
  Data Inconsistencies: There may be inconsistencies in the master data, such as missing product or object identifiers in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  Technical Issues: There could be technical problems, such as network issues or system downtime, affecting the communication between systems.
  Incorrect Object Types: The object types being referenced may not exist or may not be correctly defined in the system.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the integration between CRM and other systems. Ensure that all necessary settings are correctly defined.
  Validate Master Data: Check the relevant master data tables (e.g., product master, object identifiers) to ensure that all required entries exist and are correct.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the required data.
  Check System Status: Verify that all systems involved are up and running, and check for any network issues that may be affecting communication.
  Debugging: If the issue persists, consider using debugging tools to trace the error and identify the exact point of failure in the process.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to investigate the order management and related data.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  Documentation: Review SAP documentation related to CRM integration and object management for additional insights and best practices.
  
  By following these steps, you should be able to identify the root cause of the CRMXIF_IBASE_MSG018 error and implement an appropriate solution.