How To Fix CRMS4_SRV_MAINT010 - PM order type & is revenue posting relevant


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_SRV_MAINT -

  • Message number: 010

  • Message text: PM order type & is revenue posting relevant

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_SRV_MAINT010 - PM order type & is revenue posting relevant ?

    The SAP error message CRMS4_SRV_MAINT010 typically relates to issues with the service order management in the SAP Customer Relationship Management (CRM) module, particularly when dealing with service orders and their associated order types. This error can arise in various scenarios, such as when trying to create or maintain a service order.

    Cause:

    The error message CRMS4_SRV_MAINT010 can be triggered by several factors, including:

    1. Incorrect Order Type Configuration: The order type being used may not be properly configured in the system, leading to inconsistencies in how the system processes it.

    2. Revenue Posting Settings: The error may indicate that the revenue posting settings for the order type are not correctly defined. This can happen if the order type is not set up to allow revenue postings or if there are missing configurations in the related financial settings.

    3. Missing Required Fields: Certain mandatory fields may not be filled out in the service order, which can prevent the order from being processed correctly.

    4. Authorization Issues: The user may not have the necessary authorizations to perform the action related to the order type.

    Solution:

    To resolve the CRMS4_SRV_MAINT010 error, consider the following steps:

    1. Check Order Type Configuration:

      • Go to the configuration settings for service order types in SAP (transaction code SPRO).
      • Ensure that the order type is correctly defined and that all necessary settings are in place, including revenue posting settings.
    2. Review Revenue Posting Settings:

      • Verify if the order type is set to allow revenue postings. This can be checked in the order type configuration.
      • Ensure that the relevant financial settings (such as account determination) are correctly configured.
    3. Complete Required Fields:

      • Review the service order for any missing mandatory fields. Ensure that all required information is filled out before attempting to save or process the order.
    4. Check User Authorizations:

      • Ensure that the user has the necessary authorizations to create or maintain service orders of the specified type. This may involve checking roles and permissions in the user profile.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details related to the error message and its resolution.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing service orders and SPRO for configuration settings.
    • SAP Notes: Check for any SAP Notes related to the error message CRMS4_SRV_MAINT010, as they may provide specific fixes or patches.
    • Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that the service order processes work as expected.

    By following these steps, you should be able to identify and resolve the underlying cause of the CRMS4_SRV_MAINT010 error in SAP.

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