How To Fix CRMS4_SRV_MAINT008 - PM order type & is refurbishment relevant

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_MAINT -

• Message number: 008

• Message text: PM order type & is refurbishment relevant

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_MAINT008 - PM order type & is refurbishment relevant ?

  The SAP error message CRMS4_SRV_MAINT008 typically relates to issues with the service order management in the SAP Customer Relationship Management (CRM) module, particularly when dealing with maintenance orders or service orders. The specific message indicates that there is a problem with the order type configuration, especially in relation to refurbishment.
  Cause:
  
  
  Order Type Configuration: The error may arise if the order type is not correctly configured to handle refurbishment processes. This could be due to missing settings in the order type definition or incorrect assignment of the order type to the relevant processes.
  
  
  Refurbishment Relevance: If the order type is expected to handle refurbishment but is not marked as such in the system, it can lead to this error. The system needs to know whether the order type is relevant for refurbishment activities.
  
  
  Missing Customizing Settings: There may be missing or incorrect customizing settings in the SAP system that define how service orders and maintenance orders should behave, particularly in relation to refurbishment.
  
  
  Solution:
  
  
  Check Order Type Configuration:
  
  Go to the transaction code SPRO to access the SAP Customizing Implementation Guide.
  Navigate to the relevant section for service order management and check the configuration for the specific order type in question.
  Ensure that the order type is set up correctly to handle refurbishment processes.
  
  
  
  Set Refurbishment Relevance:
  
  In the order type configuration, ensure that the option for "Refurbishment Relevant" is checked if the order type is intended to handle refurbishment.
  This setting can usually be found in the order type definition under the relevant customizing path.
  
  
  
  Review Related Customizing Settings:
  
  Check other related customizing settings that might affect the order type, such as status profiles, item categories, and other relevant parameters.
  Ensure that all necessary settings are in place for the order type to function correctly in the context of refurbishment.
  
  
  
  Testing:
  
  After making the necessary changes, test the order type by creating a new service order or maintenance order to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to service order management and refurbishment for additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create PM Order), IW32 (Change PM Order), and CRMD_ORDER (Manage CRM Orders) for testing and troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message CRMS4_SRV_MAINT008.
  User Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.