Message type: E = Error
Message class: CRMS4_SRV_CTR - Messages for Service Contract
Message number: 025
Message text: Auto renewal not possible.Price adaptation is set for this item category.
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CRMS4_SRV_CTR025
- Auto renewal not possible.Price adaptation is set for this item category. ?The SAP error message CRMS4_SRV_CTR025 indicates that auto-renewal is not possible for a service contract because price adaptation is set for the item category. This typically occurs in the context of service contracts in SAP CRM (Customer Relationship Management) when there are specific settings that prevent the automatic renewal of contracts due to pricing rules.
Cause: Price Adaptation Setting: The item category associated with the service contract has the price adaptation feature enabled. This means that the pricing for the contract items can change based on certain conditions, which complicates the renewal process. Contract Configuration: The configuration of the service contract may not allow for auto-renewal when price adaptation is active. This is often a business rule to ensure that pricing is reviewed and adjusted before renewal. Item Category Settings: The specific item category used in the contract may have restrictions or settings that prevent auto-renewal when price adaptation is involved.
Solution: Review Item Category Settings:
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CRMS4_SRV_CTR024
The unit for the auto renewal extension must be greater than zero.
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CRMS4_SRV_CTR023
The unit for the auto renewal period must be greater than zero.
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CRMS4_SRV_CTR026
Enter a date after the service contract start date.
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CRMS4_SRV_CTR027
Enter a date after the current date.
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