Message type: E = Error
Message class: CRMS4_SRV_CTR - Messages for Service Contract
Message number: 023
Message text: The unit for the auto renewal period must be greater than zero.
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CRMS4_SRV_CTR023
- The unit for the auto renewal period must be greater than zero. ?The SAP error message CRMS4_SRV_CTR023 indicates that there is an issue with the configuration of the auto-renewal period for a service contract. Specifically, the error states that the unit for the auto-renewal period must be greater than zero. This typically occurs when you are trying to create or modify a service contract in SAP CRM (Customer Relationship Management) and the auto-renewal settings are not properly defined.
Cause: Invalid Configuration: The auto-renewal period is set to zero or is not defined correctly in the service contract. Missing Data: Required fields related to the auto-renewal period may be missing or incorrectly filled out. System Settings: There may be system settings or configurations that are not aligned with the requirements for auto-renewal.
Solution: Check Auto-Renewal Settings: Navigate to the service contract in question. Check the auto-renewal settings and ensure that the unit (e.g., days, months) for the auto-renewal period is set to a value greater than zero. Update the Contract: If the auto-renewal
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CRMS4_SRV_CTR022
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