How To Fix CRMS4_SRV_API186 - Single request &1: Can't lock reference service order &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 186

• Message text: Single request &1: Can't lock reference service order &2.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API186 - Single request &1: Can't lock reference service order &2. ?

  The SAP error message CRMS4_SRV_API186 indicates that there is an issue with locking a reference service order in the SAP CRM system. This typically occurs when a service order is being accessed or modified by another user or process, preventing the current request from obtaining the necessary lock.
  
  Cause:
  
  Concurrent Access: Another user or process is currently accessing or modifying the service order, which prevents your request from locking it.
  Long-running Transactions: If a transaction is taking too long to complete, it may hold the lock on the service order longer than expected.
  System Configuration: There may be issues with the configuration of the locking mechanism in the SAP system.
  Database Locks: Sometimes, database-level locks can also cause this issue if there are underlying database transactions that are not being released.
  
  
  Solution:
  
  Wait and Retry: If the error is due to concurrent access, waiting for a few moments and then retrying the operation may resolve the issue.
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