How To Fix CRMS4_SRV_API179 - Cannot update any start or end date when you cancel a service contract.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_SRV_API - Error Message for Service Order API

  • Message number: 179

  • Message text: Cannot update any start or end date when you cancel a service contract.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_SRV_API179 - Cannot update any start or end date when you cancel a service contract. ?
    The SAP error message CRMS4_SRV_API179 indicates that there is an issue when trying to update the start or end date of a service contract that is being canceled. This error typically arises in the context of SAP Customer Relationship Management (CRM) when certain conditions are not met for the service contract.
    
    Cause: The error usually occurs due to one or more of the following reasons: Contract Status: The service contract may be in a status that does not allow for date changes. For example, if the contract is already canceled or completed, the system may restrict updates to the dates. Business Rules: There may be specific business rules or configurations in place that prevent the modification of start or end dates once a contract is in a certain state. Dependencies: There could be dependencies on other objects or documents that are linked to the service contract, which may restrict changes to the contract dates. Authorization Issues:

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