How To Fix CRMS4_SRV_API165 - Cancellation party &1 doesn't exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 165

• Message text: Cancellation party &1 doesn't exist.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API165 - Cancellation party &1 doesn't exist. ?

  The SAP error message CRMS4_SRV_API165 indicates that the cancellation party specified in a transaction does not exist in the system. This error typically occurs in the context of CRM (Customer Relationship Management) when trying to process a cancellation for a service request, order, or similar transaction.
  
  Cause:
  
  Non-Existent Party: The cancellation party (e.g., a customer, vendor, or employee) referenced in the transaction does not exist in the system.
  Incorrect Data Entry: There may be a typo or incorrect entry in the cancellation party field.
  Data Deletion: The party may have been deleted or marked as inactive in the system.
  
  Configuration Issues: There may be issues with the configuration of the CRM system that affect how parties are recognized.
  
  
  Solution:
  
  
  Verify the Cancellation Party:
  
  Check the entry for the cancellation party in the transaction. Ensure that the ID or reference number is correct.
  Use transaction codes like BP (Business Partner) to verify if the party exists in the system.
  
  
  
  Create or