How To Fix CRMS4_SRV_API162 - Item &1: Check indicator, party, reason, and date for cancellation.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 162

• Message text: Item &1: Check indicator, party, reason, and date for cancellation.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API162 - Item &1: Check indicator, party, reason, and date for cancellation. ?

  The SAP error message CRMS4_SRV_API162 typically occurs in the context of CRM (Customer Relationship Management) when there is an issue with the cancellation of a service order or related document. The message indicates that there is a problem with the parameters associated with the cancellation, specifically the indicator, party, reason, and date.
  
  Cause:
  The error can be caused by several factors, including:
  
  
  Indicator Issues: The cancellation indicator may not be set correctly. This could mean that the system does not recognize the document as eligible for cancellation.
  
  
  Party Information: The party (customer, vendor, etc.) associated with the item may not be correctly defined or may not match the expected values for cancellation.
  
  
  Reason for Cancellation: The reason code for cancellation may be missing or invalid. Each cancellation should have a valid reason that the system recognizes.
  
  
  Date Issues: The date associated with the cancellation may be in the past or not within the acceptable range defined