How To Fix CRMS4_SRV_API102 - Only one service contract status can be specified. Remove others.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 102

• Message text: Only one service contract status can be specified. Remove others.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API102 - Only one service contract status can be specified. Remove others. ?

  The SAP error message CRMS4_SRV_API102 indicates that there is an issue with the service contract status being specified in a transaction or API call. Specifically, it means that the system expects only one service contract status to be provided, but multiple statuses have been specified.
  Cause:
  This error typically occurs when:
  
  A user or a program attempts to create or update a service contract and specifies more than one status in the request.
  The API or function module being called is designed to handle only a single status at a time, but the input data includes multiple statuses.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Input Data: Check the data being sent to the API or function module. Ensure that only one service contract status is included in the request. If multiple statuses are being sent, remove the unnecessary ones.
  
  
  Modify the Code: If you are working with custom code (e.g., ABAP), ensure that the logic correctly sets only one status before making the API call. You may need to implement checks to prevent multiple statuses from being assigned.
  
  
  Consult Documentation: Review the SAP documentation for the specific API or function module you are using. This will provide insights into the expected input parameters and any constraints regarding service contract statuses.
  
  
  Testing: After making the necessary changes, test the transaction or API call again to ensure that the error is resolved.
  
  
  Error Handling: Implement error handling in your code to catch similar issues in the future, which can help in debugging and maintaining the application.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, SAP releases updates that address specific bugs or enhance functionality.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to service contracts, such as CRMD_ORDER for managing service orders and contracts.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  By following these steps, you should be able to resolve the error and ensure that your service contract processing works as intended.