Message type: E = Error
Message class: CRMS4_SRV_API - Error Message for Service Order API
Message number: 071
Message text: Remove the cancellation indicator before you create a service contract.
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CRMS4_SRV_API071
- Remove the cancellation indicator before you create a service contract. ?The SAP error message CRMS4_SRV_API071 indicates that there is a cancellation indicator set on a service contract, which prevents the creation of a new service contract. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to create or modify service contracts that have been marked for cancellation.
Cause: The primary cause of this error is that the service contract you are trying to create or modify has a cancellation indicator set. This means that the contract is in a state where it cannot be processed further until the cancellation is removed.
Solution: To resolve this error, you need to remove the cancellation indicator from the service contract. Here are the steps to do this: Access the Service Contract: Go to the transaction code for service contracts in SAP (e.g., CRMD_ORDER or CRM_ORDER). Find the Contract: Search for the service contract that is causing the error. You can use the contract number or
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