How To Fix CRMS4_SRV_API057 - Multiple persons responsible is not supported.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 057

• Message text: Multiple persons responsible is not supported.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API057 - Multiple persons responsible is not supported. ?

  The SAP error message CRMS4_SRV_API057: Multiple persons responsible is not supported typically occurs in the context of SAP CRM (Customer Relationship Management) when you are trying to assign multiple responsible persons to a single business object (like a service request, activity, or similar). In SAP CRM, certain objects are designed to have only one responsible person assigned to them, and attempting to assign multiple persons will trigger this error.
  
  Cause:
  
  Business Object Limitation: The specific business object you are working with does not support multiple responsible persons. This is a design limitation in the SAP CRM system.
  Data Entry Error: There may have been an error in the data entry process where multiple responsible persons were inadvertently assigned.
  Integration Issues: If you are integrating with other systems or using middleware, there may be a configuration issue that is causing multiple responsible persons to be sent to SAP.
  
  
  Solution:
  
  Review Assignment: Check the assignment of responsible persons