How To Fix CRMS4_SOM_PROD_BO099 - Product '&1' does not exist or has a wrong subscription product purpose

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

• Message number: 099

• Message text: Product '&1' does not exist or has a wrong subscription product purpose

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO099 - Product '&1' does not exist or has a wrong subscription product purpose ?

  The SAP error message CRMS4_SOM_PROD_BO099 indicates that the product specified (denoted by &1) does not exist in the system or has an incorrect subscription product purpose. This error typically arises in the context of SAP CRM (Customer Relationship Management) or SAP Subscription Order Management when dealing with products and their configurations.
  Causes:
  
  Non-Existent Product: The product ID you are trying to use does not exist in the system. This could be due to a typo or because the product has not been created or activated.
  Incorrect Product Purpose: The product may exist, but it is not configured correctly for the intended use. For example, it might not be set up as a subscription product or may not have the necessary attributes for the operation you are trying to perform.
  Data Inconsistency: There may be inconsistencies in the product master data, such as missing or incorrect entries in the product's configuration.
  Authorization Issues: The user may not have the necessary permissions to access the product or its details.
  
  Solutions:
  
  
  Verify Product Existence:
  
  Check if the product ID exists in the system. You can do this by navigating to the product master data in SAP and searching for the product.
  Ensure that the product is active and not in a deleted or inactive state.
  
  
  
  Check Product Configuration:
  
  Review the product's configuration to ensure it is set up correctly for subscription purposes. This includes checking the product type, status, and any relevant attributes.
  Ensure that the product is marked as a subscription product if that is the intended use.
  
  
  
  Correct Data Entry:
  
  If there was a typo in the product ID, correct it and try again.
  Ensure that all required fields in the product master data are filled out correctly.
  
  
  
  Review Authorization:
  
  Check if the user has the necessary authorizations to access the product. If not, work with your SAP security team to grant the appropriate permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on product configuration and subscription management.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to view and manage CRM orders or COMMPR01 to manage product master data.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Training and Documentation: Ensure that users are trained on how to manage products and subscriptions within SAP to minimize errors related to product configuration.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.