How To Fix CRMS4_SOM_PROD_BO011 - Discount does not exist


CRMS4_SOM_PROD_BO011 - Overview

  • Message type: E = Error

  • Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

  • Message number: 011

  • Message text: Discount does not exist

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  • Self-Explanatory Message

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CRMS4_SOM_PROD_BO011 - Details

  • The SAP error message CRMS4_SOM_PROD_BO011 indicates that a discount does not exist for the specified product in the context of the SAP CRM (Customer Relationship Management) system. This error typically arises when trying to apply a discount to a product in a sales order or quotation, but the system cannot find a valid discount record for that product.
    Causes:
    
    Missing Discount Condition Records: The discount condition records may not be set up in the system for the specific product or customer.
    Incorrect Validity Dates: The discount may exist, but it is not valid for the date on which the transaction is being processed.
    Product Not Assigned to Discount: The product may not be linked to any discount agreements or pricing conditions.
    
    Configuration Issues: There may be issues with the configuration of pricing procedures or discount types in the system. Customer-Specific Discounts: If the discount is customer-specific, the customer may not be eligible for the discount on

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