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Message type: E = Error
Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification
Message number: 010
Message text: Deletion is not possible, product is in use or has a released version
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CRMS4_SOM_PROD_BO010
- Deletion is not possible, product is in use or has a released version ?The SAP error message CRMS4_SOM_PROD_BO010 indicates that a product cannot be deleted because it is currently in use or has a released version. This is a common issue in SAP systems, particularly in the context of CRM (Customer Relationship Management) and product management.
Cause:
- Product in Use: The product you are trying to delete is currently being referenced in other documents or transactions. This could include sales orders, service orders, or any other CRM-related documents.
- Released Version: The product has a released version that is still active. In SAP, products often have different versions, and if a version is released, it cannot be deleted until it is no longer in use.
Solution:
To resolve this error, you can follow these steps:
Check References:
- Use transaction codes like
SE16
orSE11
to check the database tables for any references to the product. Common tables to check include:
CRMD_ORDER
(for orders)CRMD_ORDERADM_H
(for order administration)CRMD_ORDERADM_I
(for order items)- Identify any documents that are using the product.
Remove References:
- If you find that the product is referenced in any active documents, you will need to either delete those documents or change them to reference a different product.
Check Product Versions:
- Go to the product master data and check if there are any released versions. You can do this through transaction
CRMD_ORDER
or by navigating to the product in the relevant application.- If there are released versions, you may need to unrelease or deactivate them before you can delete the product.
Use Change Mode:
- Instead of deleting the product, consider changing its status to inactive or obsolete. This can often be a better approach than deletion, as it preserves historical data.
Consult Documentation:
- Review SAP documentation or consult with your SAP administrator for specific procedures related to your organization's configuration and policies regarding product management.
Authorization:
- Ensure that you have the necessary authorizations to delete products. Sometimes, lack of permissions can also lead to such errors.
Related Information:
CRMD_ORDER
, MM02
(for material master changes), and MM03
(for material master display).By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.
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