How To Fix CRMS4_SOM_PROD_API028 - Technical identifier in technical resources is initial

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_API -

• Message number: 028

• Message text: Technical identifier in technical resources is initial

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_API028 - Technical identifier in technical resources is initial ?

  The SAP error message CRMS4_SOM_PROD_API028 with the description "Technical identifier in technical resources is initial" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the technical identifier of a product or resource that is being processed.
  Cause:
  
  Missing Technical Identifier: The error indicates that the technical identifier (such as a product ID or resource ID) is not provided or is empty (initial). This can happen if the data is not correctly populated in the system or if there is a configuration issue.
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing entries in the database or incorrect mappings.
  Configuration Issues: The system configuration may not be set up correctly to handle the specific product or resource being referenced.
  
  Solution:
  
  Check Data Entry: Ensure that the technical identifier for the product or resource is correctly entered in the relevant transaction or configuration. This may involve checking the product master data or resource master data.
  Validate Configuration: Review the configuration settings in SAP CRM to ensure that all necessary fields are populated and that the system is set up to recognize the products or resources being used.
  Debugging: If you have access to debugging tools, you can trace the execution of the program to identify where the technical identifier is being set or not set. This can help pinpoint the source of the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional context and troubleshooting steps.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. Provide them with the error message, context, and any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may want to check transaction codes related to product management (like CMM1, CMM2, etc.) or CRM transactions.
  SAP Notes: Search for SAP Notes related to the error message or the components involved. SAP Notes often provide fixes or workarounds for known issues.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error. Other users may have encountered similar issues and can provide insights.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRMS4_SOM_PROD_API028 error message.