How To Fix CRMS4_SOM_PROD_API018 - Deletion of '&1' not possible; product is already in use

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_API -

• Message number: 018

• Message text: Deletion of '&1' not possible; product is already in use

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_API018 - Deletion of '&1' not possible; product is already in use ?

  The SAP error message CRMS4_SOM_PROD_API018 indicates that a product you are trying to delete is currently in use within the system. This typically occurs in the context of SAP CRM (Customer Relationship Management) when attempting to remove a product that is linked to existing transactions, such as sales orders, service orders, or other related documents.
  Cause:
  The primary cause of this error is that the product you are attempting to delete is referenced in one or more active or completed transactions. SAP enforces data integrity, which means that you cannot delete a product that is still being utilized in the system to prevent inconsistencies.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Usage: Determine where the product is being used. You can do this by checking:
  
  Sales Orders
  Service Orders
  Quotes
  Contracts
  Any other documents that may reference the product.
  
  
  
  Remove References: Once you identify the transactions that are using the product, you will need to either:
  
  Delete those transactions if they are no longer needed.
  Modify the transactions to remove the reference to the product.
  
  
  
  Check for Dependencies: Ensure that there are no dependencies or linked objects that might be preventing the deletion.
  
  
  Use Transaction Codes: You can use transaction codes like VA03 (Display Sales Order), CRMD_ORDER (Manage CRM Orders), or others relevant to your context to find and manage the transactions.
  
  
  Consult Documentation: If you are unsure about the implications of deleting a product, consult your organization's documentation or SAP help resources.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or solutions related to this error.
  Transaction Logs: Review transaction logs to see if there are any additional error messages or warnings that could provide more context.
  Testing Environment: If possible, replicate the issue in a testing environment to better understand the dependencies and the impact of deleting the product.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.