How To Fix CRMS4_SOM_PROD_API004 - Only products of type Subscription are allowed

CRMS4_SOM_PROD_API004 - Overview

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_API -

• Message number: 004

• Message text: Only products of type Subscription are allowed

What causes this issue?

You have entered a product that does not have product type group
"Subscription" (3).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please enter a subscription product.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_API004 - Only products of type Subscription are allowed ?

  The SAP error message CRMS4_SOM_PROD_API004 indicates that the system is expecting a product of type "Subscription," but the product being processed does not meet this requirement. This error typically occurs in the context of SAP CRM (Customer Relationship Management) or SAP Subscription Order Management when dealing with subscription-based products.
  
  Cause:
  
  Incorrect Product Type: The product you are trying to use in a subscription order is not defined as a subscription product in the system.
  
  Configuration Issues: The product master data may not be correctly configured to indicate that it is a subscription product.
  Data Entry Errors: There may be a mistake in the data entry where a non-subscription product is being selected for a subscription-related transaction.
  
  
  Solution:
  
  
  Check Product Type:
  
  Verify the product you are trying to use. Ensure that it is indeed a subscription product. You can do this by checking the product master data in the SAP system.
  Navigate to the product master data and confirm