How To Fix CRMS4_SERV_UI113 - Unable to set some confirmations to Completed as they contain errors.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SERV_UI - Messages for SERV Fiori UI

• Message number: 113

• Message text: Unable to set some confirmations to Completed as they contain errors.

What causes this issue?

The system was unable to set some service confirmations to <ZK>Completed
</> because they contain errors. The service confirmations without
errors have been set to <ZK>Completed</>.

System Response

The system displays an error message.

How to fix this error?

You must resolve the errors before you can set the service confirmations
to <ZK>Completed</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SERV_UI113 - Unable to set some confirmations to Completed as they contain errors. ?

  The SAP error message CRMS4_SERV_UI113 indicates that there are issues preventing certain confirmations from being set to "Completed" status in the SAP CRM system. This error typically arises in the context of service confirmations, where the system detects inconsistencies or errors in the data associated with the confirmations.
  Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the confirmation records that need to be addressed before the status can be updated.
  Validation Errors: The system may have validation rules that are not being met, such as required fields that are not filled out or incorrect data formats.
  Business Logic Issues: There may be specific business rules or logic that prevent the confirmation from being completed, such as dependencies on other records or statuses.
  Authorization Issues: The user may not have the necessary permissions to change the status of the confirmation.
  Technical Errors: There could be underlying technical issues, such as problems with the database or application logic.
  
  Solutions:
  
  Check Confirmation Data: Review the confirmation records for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  Review Error Logs: Check the system logs or error messages for more detailed information about what specific errors are causing the issue.
  Validate Business Rules: Ensure that all business rules and logic are satisfied for the confirmation to be marked as completed.
  User Authorization: Verify that the user has the necessary permissions to change the status of the confirmation.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and potential resolutions.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to view and edit service confirmations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Customization: If your organization has customized the CRM system, consult with your SAP functional team to understand any custom logic that may be affecting the confirmations.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.