How To Fix CRMS4_SERV_UI111 - Unable to create service confirmation.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_SERV_UI - Messages for SERV Fiori UI

  • Message number: 111

  • Message text: Unable to create service confirmation.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_SERV_UI111 - Unable to create service confirmation. ?

    The SAP error message CRMS4_SERV_UI111: Unable to create service confirmation typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with creating a service confirmation document. This can be due to various reasons, including configuration issues, missing data, or authorization problems.

    Possible Causes:

    1. Missing Required Fields: Certain mandatory fields may not be filled in the service confirmation screen.
    2. Authorization Issues: The user may not have the necessary permissions to create service confirmations.
    3. Configuration Issues: There may be a problem with the configuration settings in the CRM system related to service confirmations.
    4. Data Inconsistencies: There could be inconsistencies in the data related to the service order or service confirmation.
    5. System Errors: Temporary system issues or bugs in the SAP system can also lead to this error.

    Solutions:

    1. Check Required Fields: Ensure that all mandatory fields in the service confirmation form are filled out correctly.
    2. Review Authorizations: Verify that the user has the necessary authorizations to create service confirmations. This can be checked in the user roles and profiles.
    3. Configuration Review: Consult with your SAP Basis or CRM configuration team to ensure that the settings for service confirmations are correctly configured.
    4. Data Validation: Check the related service order and ensure that all necessary data is consistent and complete. Look for any missing or incorrect entries.
    5. System Logs: Review the system logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
    6. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
    7. Testing in a Different Environment: If possible, try to replicate the issue in a development or test environment to see if the problem persists.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing service orders and confirmations.
    • SAP Documentation: Refer to the official SAP documentation for CRM service management for detailed information on service confirmations and related processes.
    • Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.

    If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team or consult with SAP directly for further assistance.

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