Message type: E = Error
Message class: CRMS4_SERV_UI - Messages for SERV Fiori UI
Message number: 013
Message text: Service contract updated after item cancellation.
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CRMS4_SERV_UI013
- Service contract updated after item cancellation. ?The SAP error message CRMS4_SERV_UI013 indicates that a service contract has been updated after an item cancellation. This typically occurs in the context of SAP Customer Relationship Management (CRM) when there are inconsistencies between the service contract and the related items, particularly after a cancellation process.
Cause: Item Cancellation: The error is triggered when an item related to a service contract is canceled, but the service contract itself has been updated afterward. This can lead to discrepancies in the data. Data Inconsistency: The system detects that the service contract's status or details do not align with the canceled item, which can happen if the contract was modified after the cancellation. Business Logic: The underlying business logic in SAP CRM may prevent updates to service contracts that are linked to canceled items to maintain data integrity.
Solution: Review Changes: Check the changes made to the service contract after the item cancellation. Ensure that any updates are valid
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