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Message type: E = Error
Message class: CRMS4_SERV_UI - Messages for SERV Fiori UI
Message number: 012
Message text: Service contract updated after item release.
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The SAP error message CRMS4_SERV_UI012 indicates that a service contract has been updated after the item release. This typically occurs in the context of service management within SAP, where changes to a service contract can affect the items that have already been released for processing.
Cause: The error is usually caused by one of the following scenarios: Modification of Service Contract: The service contract was modified after the items associated with it were released. This could include changes to terms, conditions, or other relevant details. Data Consistency Issues: The system detects that the current state of the service contract does not match the state expected by the released items, leading to inconsistencies. Workflow or Process Interruption: If there are ongoing processes or workflows that depend on the service contract, any changes made to the contract can lead to this error.
Solution: To resolve the error, consider the following steps: Check the Service Contract: Review the service contract for
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