How To Fix CRMS4_PS_TOOLS_UI191 - Item type &3 in GED item ID &2, version ID &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 191

• Message text: Item type &3 in GED item ID &2, version ID &1 is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI191 - Item type &3 in GED item ID &2, version ID &1 is invalid ?

  The SAP error message CRMS4_PS_TOOLS_UI191 indicates that there is an issue with the item type in the context of a Generic Event Document (GED) in the SAP CRM system. This error typically arises when the system encounters an invalid item type for a specific version of a GED item.
  Cause:
  
  Invalid Item Type: The item type specified in the GED item ID is not recognized or is not valid for the current context or configuration.
  Configuration Issues: There may be configuration issues in the system where the item type is not properly defined or is missing.
  Data Inconsistency: There could be inconsistencies in the data, such as missing entries in the relevant tables that define item types.
  Versioning Issues: The version ID specified may not correspond to a valid item type or may not be active.
  
  Solution:
  
  
  Check Item Type Configuration:
  
  Go to the configuration settings in SAP and verify that the item type specified in the error message is correctly defined.
  Ensure that the item type is active and properly configured for use in the GED context.
  
  
  
  Validate GED Item ID and Version ID:
  
  Check the GED item ID and version ID to ensure they are correct and correspond to valid entries in the system.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to look up the details of the GED item.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant tables to identify any missing or inconsistent data related to item types.
  You may need to consult with your SAP Basis or technical team to perform these checks.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific item type and GED functionality to ensure that you are following the correct procedures.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details, including the item type, GED item ID, and version ID.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SPRO for configuration.
  SAP Notes: Search for SAP Notes related to CRMS4_PS_TOOLS_UI191 for any known issues or patches that may address this error.
  Documentation: Review the SAP Help Portal for documentation on GED and item types in SAP CRM.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.