How To Fix CRMS4_PS_TOOLS_UI102 - No alternative payee number assigned to SXP item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 102

• Message text: No alternative payee number assigned to SXP item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI102 - No alternative payee number assigned to SXP item ?

  The SAP error message CRMS4_PS_TOOLS_UI102 with the description "No alternative payee number assigned to SXP item" typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with service or sales documents that involve alternative payees.
  Cause:
  This error usually arises when:
  
  Missing Alternative Payee: The system expects an alternative payee to be assigned to a specific item in a sales or service document, but none has been provided.
  Configuration Issues: There may be configuration settings in the system that require an alternative payee for certain transactions, and these settings are not met.
  Data Entry Errors: The user may have inadvertently left the alternative payee field blank or incorrectly filled it out.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Document: 
  
  Open the relevant sales or service document in SAP.
  Navigate to the item level where the error is occurring.
  Verify if the alternative payee field is populated. If it is empty, you need to assign a valid alternative payee.
  
  
  
  Assign an Alternative Payee:
  
  If the alternative payee is not assigned, you can do so by selecting a valid payee from the master data. This can usually be done in the item details section of the document.
  
  
  
  Review Configuration:
  
  If you are consistently encountering this error, it may be worth reviewing the configuration settings in the SAP system. Check if the alternative payee is a mandatory field for the specific document type you are working with.
  Consult with your SAP administrator or functional consultant to ensure that the settings align with your business processes.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on handling alternative payees in your specific version of SAP CRM.
  
  
  
  Testing:
  
  After making the necessary changes, try to save or process the document again to see if the error persists.
  
  
  
  Related Information:
  
  Alternative Payee: In SAP, an alternative payee is a third party that is designated to receive payment instead of the primary vendor or service provider. This is often used in scenarios where the billing and payment responsibilities are split among different entities.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing payees, such as BP (Business Partner) for managing master data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as SAP frequently updates its software to address bugs and improve functionality.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.