How To Fix CRMS4_PS_TOOLS_UI094 - NCD Item has no payment recipient number assigned (internal error)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

  • Message number: 094

  • Message text: NCD Item has no payment recipient number assigned (internal error)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI094 - NCD Item has no payment recipient number assigned (internal error) ?

    The SAP error message CRMS4_PS_TOOLS_UI094 indicates that there is an issue with a Non-Contractual Document (NCD) item in the SAP system, specifically that it does not have a payment recipient number assigned. This can occur in various scenarios, particularly when dealing with payment processing or financial transactions in the SAP Customer Relationship Management (CRM) module.

    Cause:

    1. Missing Payment Recipient: The most common cause of this error is that the NCD item has not been assigned a payment recipient number. This could be due to incomplete data entry or a configuration issue.
    2. Data Inconsistency: There may be inconsistencies in the data related to the NCD item, such as missing or incorrect references to the payment recipient.
    3. System Configuration: The system may not be properly configured to handle payment recipients for NCD items, leading to this error when attempting to process transactions.

    Solution:

    1. Check NCD Item Configuration:

      • Navigate to the NCD item in question and verify that a payment recipient number is assigned. If it is missing, you will need to assign a valid payment recipient number.
    2. Update Payment Recipient Information:

      • If the payment recipient number is not available, you may need to create or update the payment recipient information in the system. This can typically be done through the relevant transaction codes or configuration settings in SAP.
    3. Review Data Entry:

      • Ensure that all required fields are filled out correctly when creating or modifying NCD items. Pay special attention to the payment recipient fields.
    4. Consult Documentation:

      • Review SAP documentation or help resources related to NCD items and payment processing to ensure that you are following the correct procedures.
    5. Check for System Notes or Patches:

      • Sometimes, specific errors may be addressed in SAP Notes or patches. Check the SAP Support Portal for any relevant notes that may provide a fix or workaround for this error.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They may be able to provide insights specific to your system configuration or version.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing NCD items and payment recipients, such as CRM_ORDER, CRM_DNO_MON, or others depending on your specific SAP setup.
    • User Roles and Authorizations: Ensure that the user attempting to make changes has the necessary authorizations to modify NCD items and payment recipient information.
    • Testing in Development Environment: If possible, replicate the issue in a development or test environment to troubleshoot without affecting production data.

    By following these steps, you should be able to identify and resolve the issue related to the error message CRMS4_PS_TOOLS_UI094.

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