How To Fix CRMS4_PS_TOOLS_UI093 - Billing document &1 does not provide a reference to the NCD document

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 093

• Message text: Billing document &1 does not provide a reference to the NCD document

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI093 - Billing document &1 does not provide a reference to the NCD document ?

  The SAP error message CRMS4_PS_TOOLS_UI093 indicates that there is an issue with the billing document not providing a reference to the NCD (Non-Conformance Document) in the context of SAP Customer Relationship Management (CRM) and Project System (PS) integration. This error typically arises when there is an attempt to link or reference a billing document that is expected to be associated with a specific NCD, but the necessary reference is missing.
  Cause:
  
  Missing Reference: The billing document does not have a valid reference to the NCD. This could be due to incorrect configuration or data entry.
  Data Inconsistency: There may be inconsistencies in the data between the billing document and the NCD, such as missing or incorrect identifiers.
  Integration Issues: If the billing document is created in a different system (e.g., SAP ERP) and not properly integrated with the CRM system, it may not have the necessary references.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the NCD linked to the billing document.
  
  Solution:
  
  Check Billing Document: Verify the billing document in question to ensure it has the correct references to the NCD. You can do this by checking the document details in the SAP GUI.
  Review NCD Configuration: Ensure that the NCD is properly configured and that it is linked to the correct billing document. This may involve checking the settings in the CRM and PS modules.
  Data Consistency Check: Perform a data consistency check to ensure that all necessary fields are populated correctly in both the billing document and the NCD.
  Integration Review: If the billing document is created in another system, review the integration settings to ensure that the data is being transferred correctly between systems.
  User Authorization: Check the user’s authorization roles to ensure they have the necessary permissions to access the NCD.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like VF03 (Display Billing Document) and CRMD_ORDER (CRM Order Management) to investigate the documents involved.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to CRM and PS integration for best practices and configuration guidelines.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.